Creating Inclusive and Empathetic Workplaces
Leading with Emotional Intelligence
Targeted at - Managers / Workplace Leaders
Webinar: 7 x 2 hours session or 2 Full Days Session
Total: 14 Hours
Synopsis
The prolonged global pandemic has brought about much uncertainty about our future. Leaders are particularly burdened by their need to ensure the viability of the business while ensuring that the needs of a diverse team, with each individual facing their own unique challenges, can be met. There is an urgent need to re-examine and redesign our workplaces to become empathetic and inclusive environments that support, ensure, and inspire teams to thrive in this new normal and overcome adversity as a team.
The masterclass facilitated by Bettr Lives provides evidence-based and systematic tools to enable your employees to understand their emotions as data in order to fuel positive relationships and team performance. You will also be empowered to harness your Emotional Intelligence to lead a diverse workforce and rise above ongoing challenges.
Programme Outcomes
1) Identify, understand and manage your emotions effectively to increase work productivity and team performance
2) Identify ways to manage stress and increase work productivity
3) Demonstrate the ability to support others using active listening and motivational interview skills
4) Demonstrate ways to provide and receiving feedback that encourages growth
5) Demonstrate the steps to manage challenging behaviours such as passive-aggressive
6) Identify ways to respond to the challenging situation at work i.e. how to manage an employee becomes emotional.
Programme Outline
Session 1: Introduction to Emotional Intelligence (EQ)
Unlocking your EQ Profile
Benefits of harnessing EQ in our daily lives and workplaces
The link of EQ, Success and Meeting Needs
Session 2: How to recognise our Emotional State & Increase Self-Awareness
Identify, understand and manage your emotions effectively
Recognise stress, burnout and ways to manage our stresses in life
Recognise common mental illness in Singapore and the signs and symptoms of mental illness
Session 3: How to manage our Emotional Well-being
Recognise patterns in our lives and how it affects our emotional well-being
Learn how to make better decisions in order to get the best outcomes for our emotional well-being
Understand Intrinsic Motivation and ways to stay motivated at work
Identify ways to exercise optimism during uncertain times
Session 4: How to manage our employees Emotional Well-being
Practical tools to give and receive feedback
Identify ways to manage challenging behaviours
Learn how you can support your employees using active listening skills and motivational interviewing skills
Learn how to respond to the various challenging situation at work i.e. how to manage an employee becomes when cries.
Participants will require
Computer with a camera
Earphones or working mic
Writing Materials (For note-taking)
Interested in this programme or to explore ways we can work together? Get in touch today!
Our Masterclass with raiSE Singapore Centre for Social Enterprise - Creating Inclusive and Empathetic Workplace
“I like the training flow; we need first to understand the fundamentals of how we can manage our own emotions, only then we can create this inclusive and empathetic workplace.”
— JASMINE, HR